Privacy Policy
Last updated: January 2026
This Privacy Policy explains how jetx-game.co.za collects, uses, and protects your personal information. We operate this site as an informational and affiliate resource about JetX by SmartSoft Gaming. We do not operate a gambling platform, hold player accounts, or process any payments.
This policy is written in line with the Protection of Personal Information Act 4 of 2013 (POPIA), which governs how personal information is handled in South Africa. By using this site, you agree to the practices described here.
Who We Are
jetx-game.co.za is an independently operated informational website. We are not affiliated with SmartSoft Gaming, HollywoodBets, Betway, or the National Gambling Board (NGB). We publish guides, reviews, and general information about the JetX crash game, and we earn commission when users click our affiliate links and register with licensed operators.
What Information We Collect
We collect two types of information: information you give us directly, and information collected automatically when you browse the site.
Information You Provide
- Your name and email address if you contact us via our contact form or subscribe to any newsletter
- Any feedback or messages you send us voluntarily
Information Collected Automatically
- IP address and approximate geographic location
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited, time spent on pages, and referring URLs
- Cookie identifiers (see our Cookie Policy for full details)
We do not collect sensitive personal information such as identity numbers, financial details, or health data. We have no reason to, and we won't ask for it.
Why We Collect This Information
We use the information we collect for the following purposes:
- To understand how visitors use the site so we can improve content and navigation
- To respond to your enquiries or messages
- To track affiliate link performance for commission reporting purposes
- To comply with any legal obligations that apply to us
We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
Legal Basis for Processing
Under POPIA, we must have a lawful basis for processing your personal information. Our bases are:
- Legitimate interest: analysing site traffic and improving our content
- Consent: where you voluntarily submit your contact details to us
- Legal obligation: where South African law requires us to retain or disclose information
How We Share Your Information
We share limited data with the following categories of third parties:
Analytics Providers
We use tools such as Google Analytics to understand site traffic. These providers may process your IP address and browsing behaviour on our behalf. Google Analytics data is anonymised where possible and governed by Google's own privacy terms.
Affiliate Networks and Operators
When you click an affiliate link to HollywoodBets, Betway, or any other operator, you leave our site. Those operators have their own privacy policies and are responsible for how they handle your data from that point. We recommend reading their policies before registering.
Hosting and Infrastructure Providers
Our web hosting provider may process technical data (such as server logs) as part of delivering the site to you.
We do not share your personal information with any other third parties unless required by law or a court order.
Transfers Outside South Africa
Some of our service providers, including analytics tools, may process data outside South Africa. Where this happens, we take reasonable steps to ensure those providers offer an adequate level of protection consistent with POPIA requirements.
How Long We Keep Your Data
We keep personal information only for as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 12 months. Analytics data is retained in line with the default retention settings of the relevant tool, typically 26 months.
Your Rights Under POPIA
As a South African data subject, you have the following rights:
- The right to know whether we hold personal information about you
- The right to access that information
- The right to request correction of inaccurate information
- The right to request deletion of your information, subject to legal retention requirements
- The right to object to processing based on legitimate interest
- The right to lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within a reasonable time and no later than 30 days.
Information Regulator Contact Details
If you believe we have handled your personal information unlawfully, you can contact the Information Regulator of South Africa at: inforeg.org.za
Children
This site is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it.
Security
We take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss, or misuse. No internet transmission is completely secure, but we do our best to protect what you share with us.
Changes to This Policy
We may update this policy from time to time. When we do, we'll update the date at the top of the page. Continued use of the site after changes are posted means you accept the updated policy.
Contact Us
For any privacy-related queries, contact us at: [email protected]
Responsible Gambling: Gambling is for entertainment only. If gambling is causing you harm, contact the National Responsible Gambling Programme (NRGP) on 0800 006 008. You must be 18 or older to gamble.
